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Frequently Asked Questions
1) What is an Online Backup Service?
2) Can we test the software before we buy it?
3) Does it make sense to use Online Backup if you have a slow internet connection
4) What files should you select?
5) How do you delete files from the backup server?
6) Should you also have a local backup in addition to an online backup?
7) What is the Personal Recovery CD?
8) What do you do if there is trouble connecting to the server or performing a backup?
9) Can you backup open and locked files with the online backup software?
10) I'm getting an Open File error message in my backup log. What does this mean?
11) What is a FastBIT backup?
12) Why is FastBIT important?
13) What platforms does Uptime support?
14) If I change my secret key, can I still restore old data?
15) How long will the first backup take?
16) How do I upgrade the service?  Is there a cost associated with it?
 



For additional space requirements, please contact our sales department.
 
 
BASIC PACKAGE

3GB 
$24.95 month
 
 
STANDARD PACKAGE

3 - 6 GB
$39.95 month
 
 
PRO PACKAGE

6 - 10 GB
$54.00 month
 

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